Privacy Policy

Last Updated: August 10, 2026

Home Design Care ("we", "us", or "our") operates https://homedesigncare.com and provides home renovation and improvement services across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit forms, request quotes, subscribe to our newsletter, or engage our services. Please read this policy carefully.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of personal and non‑personal information:

• Contact Information: Name, email address, phone number, mailing address, and ZIP code when you submit quote requests, contact forms, or newsletter sign‑ups.
• Project Information: Details about your home renovation project, property type, budget range, preferred services, and service timeline.
• Account & Communication: Any messages, emails, or calls you send us, including customer support inquiries.
• Technical Data: IP address, browser type, device information, pages viewed, referring URLs, time spent on pages, and other analytics data collected through cookies and similar technologies.
• Payment Information: When you contract for services, our trusted payment processors collect billing details; we do not store full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To provide, operate, and improve our home renovation services and website.
• To process quote requests, consultations, and customer service inquiries.
• To send newsletters, home improvement tips, promotional offers, and service updates (you may opt out at any time).
• To personalize your website experience and show you relevant content.
• To communicate with you about scheduling, project progress, invoices, and warranties.
• To comply with legal obligations, enforce our terms, and prevent fraud.
• To analyze website traffic and improve our marketing efforts.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

We may use third‑party analytics providers such as Google Analytics to collect and analyze anonymized usage data. These providers may use their own cookies and tracking technologies.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

• Service providers and contractors who perform services on our behalf (e.g., local installation teams, financing partners, payment processors, email providers).
• Professional advisors including lawyers, accountants, and insurers.
• Law enforcement, regulators, or other third parties when required by law, subpoena, or legal process.
• In connection with a business transaction such as a merger, acquisition, or asset sale.

All third‑party partners are contractually required to protect your information and use it only for the purposes we specify.

5. Data Security

We implement industry‑standard technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include SSL encryption, secure servers, firewalls, and access controls. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete personal information we hold about you.
• The right to opt out of marketing communications at any time by using the "Unsubscribe" link in any email or by visiting our Unsubscribe page.
• The right to request restrictions on certain processing of your data.
• The right to data portability where applicable.
• Rights under the California Consumer Privacy Act (CCPA) for California residents.

To exercise any of these rights, please contact us at privacy@homedesigncare.com.

7. Third‑Party Links

Our website may contain links to third‑party websites (e.g., lenders, manufacturers, social media). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of every website you visit.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

9. Newsletter Communications

When you subscribe to our newsletter, we store your email address (and optionally your name) to send you home improvement tips, offers, and updates. You can unsubscribe at any time using the link at the bottom of any newsletter email, or through our Unsubscribe page.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• By Email: privacy@homedesigncare.com
• By Phone: +1 704-249-0131
• By Mail: Home Design Care, Attn: Privacy Officer, 1200 Main Street, Suite 450, Dallas, TX 75201, USA